Jackson's Toyota Scion
3.7/5
Détails
Information
Évaluations
Localisation

Marques disponibles

  • Toyota,

Langues parlées

  • Anglais,
Localisation
181 Mapleview Dr W, Barrie ON L4N 9E8
Information utile

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Évaluations et commentaires - Jackson's Toyota Scion

Quelle note donneriez-vous à cette entreprise?
3.7/5
  • Excellent
  • Très bien
  • Bien
  • Faible
  • Mauvais
8
0
0
3
2
  • Service:
relevance:
Langue:
Nahid Souri
Par

"I had an exceptional experience at Jackson's Toyota! From the moment I walked in, the team made me feel welcomed and valued. "Bimal Benny" was knowledgeable, patient, and took the time to understand exactly what I needed. He answered all my questions and made the process smooth. Sales Manager, "Amir Matloub", was also amazing, ensuring I got the best deal with transparency and professionalism. I highly recommend Jackson's Toyota and its fantastic team. Thank you for a great experience!" Nahid

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Alex Go
Par

Dmitry, thank you for your service. I'm going to recommend you and Jacksons Toyota to my friends.

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josh6177
Par

Great sales team. Love my new car, Thank you for the deal

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naom5874
Par

Just wanted to say that the sales staff were very professional. Taz, the salesman I dealt with, was extremely knowledgeable and thorough about the vehicle without being pushy in the slightest. Easy to communicate with, reasonable about needs and limitations of a car purchase, and not pushing a timeline at all. Although I did not end up purchasing a Toyota vehicle this time, I would recommend this dealership and Taz in particular to anyone.

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CorrineL273716
Par

Terrible experience. as not helped when I went in.

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TheRent
Par

Very disappointing service

Very, very disappointed with their service department in Barrie. Mistakes happen but should be dealt with properly. After two bad experiences with them and no ownership taken on their part, this dealership have lost my trust and my business.

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ZacharyH058718
Par

Excellent service! Gave me a quick inspection and some good tips on how to take care of my MR2 for no charge.

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smarch
Par

I have purchased ...

I have purchased my last three cars from this dealer. Most recently was a 2013 4Runner. The buying experience was fantastic, not pushy, very professional. But it's the service that keeps me coming back. Always friendly, professional and fast. Always a pleasure to deal with. Highly recommended.

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dannecca147
Par

My wife and I have b

My wife and I have bought 4 vehicles from Jacksons 3 used and one new as well as service since 2001 in all that time we have only had one problem and once our concern was brought to management it was dealt with on the spot I can't comment on getting oil changes after normal work hours but showing up on my own time table during the week for the quick lube has never been a problem I've never waited more than two cars The dealership is nice my kid likes going for the cookies in the waiting room and my wife takes advantage of the manicure while she waits I normally don't write reviews and my last visit for service prompted this I commute to work so my car is a high km beater that needed a new catalytic converter it was ridiculously expensive for genuine parts so the service staff shopped around town for the best price at local muffler shops Midas was several hundred dollars less than them and with my permission they made the appt dropped off my car and picked it up during my service visit I was so impressed that they went above and beyond to save me some cash I was a lifer at this dealership before the visit and this solidified my decision

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biprob
Par

Jackson Service Department

I bought a Toyota Matrix new in 2010 and thought it would be a good idea to get it serviced at the dealership. Jackson Toyota is the closest dealership to have oil changes and regular service done to my vehicle. The facility and waiting area is great. Unfortunatly, I have not been impressed with the team and individuals in the service department. I have been told a number of times I am unable to book an appointment for an oil change and when I try to bring my car after work I am often turned away as they are too busy and unable to fit me in. When I do get in, usually early on a weekend, I am greeted by an individual who often seems annoyed I am there. While the service on the car is done well, I often leave with a bad taste in my mouth. I have been much more impressed when I drive the extra half hour to Aurora and they seem happy to service my vehicle and book an appointment.

Service: 2/5
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Réponse d'entreprise 26 septembre 2012

Thank you for your feedback regarding appointment booking for an oil change service. We have a high volume of customers that come in through the day and evenings for an oil change service without appointments and we understand a non-appointment system does not work for everyone. I am happy to inform you, we are now accepting oil change appointments. We have also added more staff on Saturdays in our Express Lube to accommodate our customers in a timely fashion. We are continually improving our facility and training our staff to provide the best experience possible. Thanks again. Your feedback helps us to improve.

cassidy112
Par

Amazing team at Jackson's Toyota!

My sister bought her car from Jackson's Toyota. She wrote: "I bought my Rav 4 from Jackson's Toyota. The car dealership was amazing at answering my questions, helping me pick the right vehicle for my needs, and not making me feel pressured throughout the process. They simply wanted to help me find the vehicle that would make me happy. I now get my vehicle serviced at Jackson's Toyota and love the 5 star treatment they give me while I am at the dealership. It feels like I am part of the Jackson family now! I can't recommend Jackson's Toyota enough. I will be a lifelong customer. " - Lynsey M.

Service: 5/5
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Kajo1818
Par

Place looks nice, but.....

Made up my mind to buy a 4 Door Tacoma, thought I would go in to have my 2011 sienna serviced and talk to a sales person while waiting. No sales person cared to acknowledge me, not even a simple smile. Very disappointed. Ended up going somewhere else for my oil change.

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Réponse d'entreprise 7 mai 2012

Thank you for your comments about your recent visit. We appreciate your sincere feedback. We apologize that we fell short of the mark during your recent visit, however we can assure you, as you can see by the previous guest comments, this is very much the exception and not the rule. We make every effort to provide our guests with a warm and hospitable experience and truly regret falling short when you visited. Your comment has been reviewed by our staff and management team in an effort to continuously improve our service. Again we thank you for your comment! We look forward to welcoming you back.

mila9182
Par

Stay away

Very disapointed. I went to see a vechile which was advertised both on the autotrader and their website which stated it had 41,000km. When I got there and looked at the vechile it had 41,000 miles which is well over 60,000km. No where in their advertising did it state it was a U.S. car but both advertising was in km not miles. I had such a bad taste in my mouth after my disapointment I walked out. It just made me feel that they were shady and not upfront with things.

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Réponse d'entreprise 7 mai 2012

Thank you for your comments about our advertising error. We appreciate your taking the time to provide us with your feedback. We make every effort to provide accurate information regarding the vehicles we have advertised for sale either in print or over the internet. In this particular case, this was an error made by one of our employees when inputting the information and not in any way intended as a misrepresentation of the facts. We have been in the business of selling and servicing vehicles for more than 40 years and we can assure you an error of this kind is a definite exception. Once we were made aware of this error, we corrected our information immediately.

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