Absolutely beautiful flower arrangements! They put their heart and soul into every arrangement we have ever purchased. Have been getting flowers from Mona Lisa for 25 years!
Great overall experience with Mona Lisa Florist. I ordered an arrangement for my girlfriend for our anniversary and she loved it ! Not to mention... So did I!
Terrible customer service. Made an order online, received a receipt and when my brother went to pick-up the flowers nothing was ready. Their excuse was that their computers were down. If i would have sent this out for delivery, no flowers would have been sent. She barely provided a discount and we received something completely different from what we ordered. When discussed on the phone the lady had a number of excuses and a terrible tone.
I've been dealing with Mona Lisa Florist for years and not only do they do amazing work but it's run by amazing people. I have put my trust and faith in them for my families most precious moments and have never been disappointed.
We spend over $200.00 for flowers that were not fresh. most of the flowers were brown be hide the nicer ones.
I was a shamed, I only hope no one else noticed b/c my name was on the flower arrangement.
NEVER, NEVER would i go to this place again. Find another flower shop!!