Anchor Home Comfort
4/5
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1181 Parisien St, Ottawa ON K1B 3N3
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Évaluations et commentaires - Anchor Home Comfort

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4/5
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    whmi7596
    Par

    Dan, Zack and Nader installed a new furnace and Air Conditioner in our house today. My wife and I were very impressed with the speed, efficiency and quality of their work especially considering the physically tight areas in which they had to work. Cleanup was thorough and the final briefing on the operation of the new equipment was both detailed and understandable.

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    deni1324
    Par

    Fantastic company that provides top quality service! Super professional and friendly staff. We've been with Anchor for 5 years now and their member plan is still the best value purchase we've made for our home. We just had our Winter Maintenance completed as well as a new UV Air Purifier installed by Shannon. As always, he did a wonderful job and we look forward to having him come by again next year!

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    fine8270
    Par

    On September 23rd, 2021, Shannon did a yearly maintenance visit for the air conditioner and furnace. He arrived right on time and immediately and expertly did a great job cleaning them. He explained and showed me exactly where a little issue presented itself and he proceeded to rectify it. Very courteous and professional. I would definitely recommend Shannon for any service call you might need. Merci!

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    nasr4212
    Par

    Made an appointment 2 weeks ago for 10 o’clock, didn’t show up or even bothering calling saying that they were going to be late, even though I specified that I’m taking half the day off work for them to come in and work on my furnace. I had called to figure out what was going on, and the lady said the technician is tied up till 11.15, 11.30. Horrible customer service. I would never call a company like that ever again.

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    ev364810
    Par

    Been with them for over 5 years. Furnace, air conditioner and fireplace maintenance has always been well done and technician (Matt) thorough and explains what is being done.

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    hmac9577
    Par

    We've been Anchor customers for about 15 years, and they've always been really reliable and fair. Their techs work hard to solve problems promptly. I like this company.

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    ejdirst
    Par

    A couple of years...

    A couple of years ago I had a Honeywell TrueSTEAM humidifier installed, together with a Reverse Osmosis Filtration System. From the outset it gave off a strong smell of plastic. I was told this was "normal". This season the wall-mounted unit started to leak; I had to put a bucket under it. I asked if it was under warranty, but could not get a straight answer. I was told that somebody would come to look at it - at a cost of $150. No thanks! I will be getting a different system this autumn.

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