Par step1951
17 août 2018
Said 3 weeks to fix my nail gun. Has been over 3 weeks and nothing has been done to it and im told theres many work orders still before mine gets done.
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Réponse d'entreprise 4 septembre 2018
I understand your nailer did take 3 days over the 3 weeks to be completed and we are very sorry for that delay but it is VERY untrue that we had done nothing in that time frame. Your tool was fully assessed and parts were ordered and had arrived hear waiting for the repair to be completed the day you called us. We have a high volume of tool repairs with only one technician as it is a dying trade. We complete everything in order of arrival and your tool was behind a few people when you called.
