Khan Scope Centre

Stay away from them!!!! Or get robbed.... don’t believe me, i dare you to buy something and make sure when you buy it, tell them to OPEN IT UP and MAKE SURE ITS NOT USED

I went in to buy a telescope and they guy working there named Alexei trued to hustle me the moment i told him i know nothing about telescopes. He tried to sell me the most expensive ones and didnt explain at all what the differences were and was ringing me in without me even agreeing on what i want. I managed to leave since he made me feel very uncomfortable and came back on a different day. Told him i had no money and he didnt even want to talk to me until i had money. Worst experience ever

Do not buy from this store before doing your own research. This store is too expensive, you waste your money.

Avoid them like plague for online purchases even if they are cheaper. I tried calling to the store for a BO item because they did not answer their emails in a timely fashion and talked to a very rude and unrespectful guy who said that the online store is a completely different business than the brick and mortar store. The problem is that it's the phone number that they say to call if you have a problem with your order in the confirmation email. Go figure. Finally got a refund for the BO item but

I live two hours away so I called in advance about selling my scope. I was told I would need to bring it physically to the store to have it evaluated. Upon arrival I am told it is $90 for the eval. No mention of this fee ahead of time. Shady.

Terrible Customer Service

Do not order anything from these guys, I have been getting the run around for a month now on items I ordered over the internet that were out of stock. First they said two weeks, then they said the company shipping the product moved and was not shipping any product, I tried to cancel my order and they refused to cancel my order unless I paid them 25% and told me to be patient after a month of waiting it would be a few more weeks. Meanwhile they took my money on day one, now I am at their mercy. No response to my emails and argumentive staff when I call. I'm told the manager is in and out all day and will respond to me via email when he gets around to it. My review is simply do not order from this company, save yourself a lot of runaround and grief.

The Best Telescope Store in Toronto

I've been buying telescopes and accessories from Ray Khan for 30 years. His store is smaller in size than his rival across the street, but is crammed with good stuff and helpful staff. Prices are as good as you'll find anywhere. I've only ever bought as a walk-in customer, and can't say anything about his mail order service. His location, in a strip mall close to the 401, is excellent, and parking is usually easy. My only caveat is not to try ordering anything which is not in stock. I've often had to wait months, and frequently my order just got lost, and I ended up having to buy elsewhere. When I've had problems with a purchase, it has always been replaced from stock with no arguments. Excellent selection of used equipment.