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It was a great experience shopping at Royal Furniture & Mattress. I specially thanks Mr. Abhishek for helping us to choose best suitable Bedroom set and Couches for our apartment. Royal Furniture Gallery is highly recommendable if you are looking for unique furniture designs for your home.
Very good service and beautiful furniture Very friendly and helpful staff to take care Delivery on the date they promise even take care of everything after delivery and payment
Extremely poor service. I bought my sectional sofa 4 months back and it is already ripping on its own, from lower ends. To top it the OWNER is NOT ready to take any responsibility because the cost of sofa was only $850 (NOT FREE MIND YOU!!). Wouldn't recommend even my enemy to go there.
Please Please Please Don't believe the customer service rep for pricing. I got charged full price for a $2000 sofa and no matter how much I haggled, the price was not going to be brought down. And then we agreed for the sale but a month later, the Victoria Day Sale the same sofa was sold for $700. WAIT FOR THE SALE DAYS. Nothing feels worse than thinking that you got a decent deal then finding that you got ripped off.
The staff was very helpful, we were very pleased with the furniture. Would definitely recommend, and I still buy furniture from them.
Extremely extremely terrible service delivery people they left our furniture in rain outside, and broke our wall inside the home. Never buy anything from them.
just bought beautiful custom made canadian sofa from royal furniture,extremely happy with their service and product quality.
EXTREMELY EXTREMELY EXTREMELY POOR POOR POOR SERVICE. OUR DELIVERY WAS PROMISED IN 2 WEEKS AND ITS BEEN 3 MONTHS SOO FAR AND STILL WE DONT HAVE OUR FURNITURE YET..LETS SEE HOW MANY MORE MONTHS WE'LL HAVE TO WAIT TILL WE GET OUT FURNITURE...
I went in on two occassions before deciding to make my purchase. I was looking for new furniture for my new home and I always shop around before making big purchases. Royal furniture was the one that had the lowest prices for everything that I was looking for. Their unbeatable prices matched with their great customer service is what made me purchase from them. Both times I went in the sales rep was very knowledgeable and answered all my questions. The delivery and set up was very quick as well. I would definitely recommend shopping at royal furniture.
Bought dining set, sectional sofa very happy with customer service and way they deal
Got a sofa sectional, recieved the one i want for faster and compared to other places. Very happy with my purchase
Worst customer service....never go there , they r so rude . they promise 3 times to deliver my order I didn't get yet , let se when they gonna send every time they said this days , that day bt still I m waiting I expend too much money bt i never get my order today really never happened to anyone like that they r don't believe in customer service . really I never recommend to anyone don't go there
Very terrible experience. .would never recommend to anyone..customer service is extremely poor..
Very poor customer service and support. ..never will go and will not suggest anyone to go there
Very poor customer service..I haver srrn the rude seller like him.....com it Ted to deliver on day and did not show up at that time....when called found the delivery was not even scheduled on that day ..also were not sure about next day....these guys are not even worth to sell dollar item....should not go there ever. ...
I got a sofa and a bedroom set from this store. Really satisfied by their customer service and on time delivery. I had a minor scratch on my sofa, they replaced it the same day! I would recommend.
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