The ceremony was well done, so the two stars is for that. But, its what they do behind the scenes to the family of loved ones who have passed that irritates me. Recently, when my aunt died, we went to their crematorium, and business. First of, we begged to bathe my aunt, its an important Hindu ritual. BEGGED. Second, we had to fight tooth and nail to get my aunts ashes after cremation, they just wouldn't give it. Third, they gave it to us in a bag instead of the urn even though we paid for it.
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