Had a power steering pump leak. Dropped it off at 9 am Monday was to be done at 6 pm. He called at 5:15 pm said had tried to call earlier, which no record of call on my phone. Said want to discuss it before he did the work and wont be ready till next day. Then over charged me 40% markup on the power steering hose and 2.5 hour labor =$419.90. The dealership price is only $338.75 only 1 hour labor and vehicle to use. Cheap labor but takes 2x longer.